Frequently Asked Questions

Yes, we use eco-friendly and environmentally responsible cleaning products that are safe for your family, pets, and the environment.

Just visit our website and click on the “MAKE AN APPOINTMENT” button. You’ll be able to book a cleaning and provide information about your house or office, as well as schedule a time that works for you. One of our customer representatives will then get back to you with a quote as soon as possible.

This depends on the size of your house or office – please specify the number of bedrooms and bathrooms or the size of the office in the booking form, and we’ll give you an instant quote. We’re confident you’ll find our prices extremely reasonable considering the high level of service you’ll receive from your professional.

Absolutely not! Not a chance! We wouldn’t want pushy salespeople coming to your home, so we wouldn’t dream of doing that to you. Instead, you can easily get a quote and book your cleaning appointment online. It only takes about a minute!

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Yes, our cleaning professionals undergo rigorous training and certification programs to ensure they’re equipped with the latest techniques and best practices in the industry.

We serve the greater Spokane area, including but not limited to downtown Spokane, North Spokane, South Spokane, and surrounding areas, including Coeur d’Aleine, Cheney, and Deer Park.

The perfect fit for you depends on the scale of your space! Whether you’re looking to book for a cozy home with a few bedrooms and bathrooms or a larger office with multiple rooms, we’ve got a seamless booking process tailored to your specific needs.

We accept various payment methods, including credit cards (Visa, Mastercard, Amex) and cash payments. Contact us to discuss payment options that work best for you.

We can’t guarantee same-day bookings, but we’re often able to accommodate requests on short notice, depending on the day and availability.

“It’s entirely up to you. If you won’t be at home, please let us know how we can access your house when our team shows up to work.

Absolutely, typically our cleaners aim to arrive on time. But, we do take into account potential delays due to traffic and weather conditions. In cases where there’s a holdup, you’ll receive an update on the estimated arrival time.

You won’t be charged until after the cleaning is completed. Your invoice will reflect only the amount of time your cleaner actually spent at your home working.

No, you can cancel service at any time without any penalties. You don’t have to sign a contract or make a predetermined number of appointments.

Yes, we understand that circumstances can change. Please contact us at least 24 hours in advance of your scheduled appointment to cancel or reschedule without incurring a penalty.

Yes, we offer both one-time and recurring cleaning appointments to suit your schedule and requirements. Whether you need a one-time deep clean or regular maintenance cleanings, we’ve got you covered.

Absolutely! Our cleaning professionals are thoroughly vetted, insured, and bonded to ensure your property is in good hands. We also provide a satisfaction guarantee to ensure you’re happy with the service.

All the cleaning supplies and materials are included, and every area of your home is thoroughly cleaned during a standard cleaning. You can also request additional items during the service booking process or at any time thereafter.

Cleaning supplies are not included as part of the standard service. This allows our cleaner to use your preferred products and prevents cross-contamination from one home to another.

However, if you don’t have cleaning supplies, we can provide them for an additional fee of $199 per visit ($299 for move-in/move-out cleanings). You can opt-in to this option when requesting a service, or contact us via WhatsApp.

It depends on the size of the cleaning job and the specific needs of the customer. In some cases, only one cleaner will be sent to your home. If you’re on a recurring cleaning schedule, we’ll do our best to assign the same cleaner to your service going forward.

Absolutely. The cleaning professionals we hire undergo a rigorous screening process, which includes a thorough background check, reference checks, and in-person interviews. Furthermore, we require substantial experience in residential house and office cleaning to work with us.